Terms of Use
Plain-language rules for using Eventra. The short version: your data stays yours, keep your keys and account safe, do not abuse the service.
Last updated: October 1, 2026
Your data is yours
You own what you send. We process it only to run the service.
You secure your account
Keep your password and API keys private.
Fair use
Each plan has a monthly event limit and rate limits.
Free and Pro
Free for 100,000 events a month, Pro is $29 a month.
Overview
Eventra provides feature analytics tools that help teams understand how features are used in their applications.
By creating an account or using Eventra, you agree to these Terms of Use.
Accounts
- You are responsible for keeping your account secure and for activity under it.
- Do not share your API keys publicly or commit them to public repositories.
- Workspace owners are responsible for the members and projects in their workspace.
- Tell us right away if you think your account or a key has been compromised.
Plans and limits
Each plan sets a monthly event limit and caps on workspaces, projects, API keys and members. The current limits are listed on the pricing page and apply to your account.
To protect the service, ingestion is also rate limited. Events above a plan or rate limit may be rejected, and your application should be prepared to retry later.
Billing
Free accounts cost nothing. Paid plans, such as Pro, are arranged by contacting us at billing@eventra.dev. Prices, limits and features may change over time; the pricing page always shows what is currently offered.
Acceptable use
You agree not to:
- Send illegal or harmful content.
- Abuse or overload the API, or work around rate and plan limits.
- Attempt to disrupt, probe or reverse engineer the service.
- Send sensitive personal data such as names, emails, health or payment details.
- Access data that belongs to another workspace.
We may suspend access that puts the service or other users at risk.
Your data
You retain ownership of your data. Eventra processes it only to provide analytics, keep the service reliable and prevent abuse.
Raw events are kept for a rolling 12-month window and then deleted. Data is hosted on DigitalOcean infrastructure in Amsterdam (Netherlands). See the Privacy Policy and the Security page for details.
Service availability
Eventra is provided "as is". We work to keep it reliable, but we do not guarantee uptime or uninterrupted availability.
Changes
We may update these Terms of Use from time to time. The date at the top of this page shows when they last changed.
Questions about these terms?
support@eventra.dev